All4gardening.co.uk is committed to preserving the privacy of all visitors to our website at www.all4gardening.co.uk Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By
registering or placing an order on this website, you consent to the
collection, use and transfer of your information under the terms of this
policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on www.all4gardening.co.uk
you may be asked to provide certain information about yourself
including your name, contact details and credit or debit card
information.
We may also collect information about your usage
of our website as well as information about you from messages you post
to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with
access to all parts of our website and to supply the goods or services
you have requested. It will also enable us to bill you and to contact
you where necessary concerning your orders.
We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In
particular, we may use your information to contact you for your views
on our services and to notify you occasionally about important changes
or developments to the website or our services. Further, where you have
consented, we might also use your information to let you know by email
via our monthly newsletter about other products and services which we
offer which may be of interest to you. If you change your mind about
being contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us will not be sold to
third parties outside of The Internet Gardener group of companies. We
understand how receiving e-mails too regularly from companies can be
annoying and so we will only contact your either regarding your order
placed, or via our monthly special offer newsletter. The only time your
information will be passed to any third party is during the payment
process when your information is required for the process of card
payment and fraud prevention. We have carefully selected our providers
of these services to ensure your privacy is maintained at all times.
Where you have consented when providing us with your
details, we may also allow other companies in our group, to contact you
occasionally about products and services which may be of interest to
you. They may contact you by e-mail. If you change your mind about
being contacted by these companies in the future please simply use the
‘STOP’ tab at the bottom of the monthly newsletters and you will removed
from our mailing lists
Finally, if our business enters into a
joint venture with or is sold to or merged with another business entity,
your information may be disclosed to our new business partners or
owners.
Countries outside the European Economic Area do not
always have strong data protection laws. However, we will always take
steps to ensure that your information is used by third parties in
accordance with this policy.
Unless required to do so by law,
we will not otherwise share, sell or distribute any of the information
you provide to us without your consent. (no one likes to have their
information given to everyone……)
COOKIES
Cookies are small amounts of information which we may
store on your computer. Unless you have indicated your objection when
disclosing your details to us, our system will issue cookies to your
computer when you log on to the site. Cookies make it easier for you to
log on to and use the site during future visits and so enhance your
browsing pleasure. They also allow us to monitor website traffic and to
personalise the content of the site for you.
You may set up your computer to reject cookies by following the relevant instructions which can be found at http://www.aboutcookies.org/. In that case, you may not be able to use certain features on our site.
SECURITY AND DATA RETENTION
We employ security measures to protect your information
from access by unauthorised persons and against unlawful processing,
accidental loss, destruction and damage. We will retain your
information for a reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the limited information held
about you and you may ask us to make any necessary changes to ensure
that it is accurate and kept up to date.
If you wish to do this, please contact us at
sales @all4gardening.co.uk.
We are entitled by the governing laws to charge a fee of £10 to meet
our costs in providing you with details of the information we hold about
you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to
the website and, where appropriate, through e-mail notification.
CONTACT
All comments, queries and requests relating to our
use of your information are welcomed and should be addressed to Andy via
the e-mail: sales@all4gardening.co.uk